5 Ways to Love Your Clients
In my new eBook, Creative Marketing for Interior Design Professionals, one of my tips is to love your clients. What do I mean by that? Here are some tips on how you can love your clients.
5 Ways to Love Your Clients
Tip #1. Shine the spotlight on your client ~ stop talking about yourself, and make it a priority to put the focus on her. When she calls or stops by your studio, greet her warmly and give her acknowledgment.
Tip #2. Ask meaningful questions regarding her preferences and needs ~ what is her desired outcome? Don’t jump to conclusions by envisioning the perfect interior until you’ve asked relevant questions. Remember...form follows function.
Tip #3. Stay in touch ~ let your client know that you haven't forgotten her, and that you are there every step of the way for current and future projects. Send her a note, give her a call, or have your assistant or virtual assistant do it for you. And always let her know if there is going to be a delay.
Tip #4. Create an agenda to meet your client’s needs ~ don’t try to talk your client into something just because it moves your inventory, or gives the project status.
Tip #5. Under-promise and over deliver ~ set clear boundaries so you can meet your obligations, then you will have time and resources to go the extra mile when you’re done
Bonus Tip: Delight your client with a special bonus, as a gesture of appreciation for their business, and a way to keep her feeling so glad she chose to work with you.
To grab your copy of the eBook now, go to:
http://cherylcraig.net/index_creativemarketing.htm
5 Ways to Love Your Clients
Tip #1. Shine the spotlight on your client ~ stop talking about yourself, and make it a priority to put the focus on her. When she calls or stops by your studio, greet her warmly and give her acknowledgment.
Tip #2. Ask meaningful questions regarding her preferences and needs ~ what is her desired outcome? Don’t jump to conclusions by envisioning the perfect interior until you’ve asked relevant questions. Remember...form follows function.
Tip #3. Stay in touch ~ let your client know that you haven't forgotten her, and that you are there every step of the way for current and future projects. Send her a note, give her a call, or have your assistant or virtual assistant do it for you. And always let her know if there is going to be a delay.
Tip #4. Create an agenda to meet your client’s needs ~ don’t try to talk your client into something just because it moves your inventory, or gives the project status.
Tip #5. Under-promise and over deliver ~ set clear boundaries so you can meet your obligations, then you will have time and resources to go the extra mile when you’re done
Bonus Tip: Delight your client with a special bonus, as a gesture of appreciation for their business, and a way to keep her feeling so glad she chose to work with you.
To grab your copy of the eBook now, go to:
http://cherylcraig.net/index_creativemarketing.htm
Posted by Cheryl Craig at 10/28/2008 1:31 PM 
Categories: Make More Money,Interior Design Business,Interior Decorating Business,Marketing
Categories: Make More Money,Interior Design Business,Interior Decorating Business,Marketing
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